How do customers place and pay for orders?

Customers scan your QR code, browse the menu, add items to a cart, and either pay online by card or wallet, or choose pay-at-table. Orders appear on your dashboard (and Kitchen Display, if you use one) the moment they're placed.

How do I create my digital menu?

Sign up, go through the short setup wizard, and your menu is ready in minutes. The fastest way is to let the AI import your existing menu — paste your restaurant's website URL, upload a PDF, or photograph your paper menu. Otherwise you can add items manually one by one. Then copy your QR code and you're live.

Can I show allergens and dietary info?

Yes — Tapli is built for EU allergen compliance. You can label every item with the 14 major EU allergens, plus dietary tags like vegan, halal, gluten-free, and keto. Customers can filter in real time to see only what's safe for them. There's also an AI Detect Allergens button — tap it on any item and AI scans the name, description, and ingredients to fill in all 14 tags in one click.

What does Tapli cost?

Three plans: Starter €30/month, Pro €50/month and Business €95/month, all excluding VAT. On annual billing the rate drops to €25, €45 and €85 a month, billed once a year — €300, €540 and €1020. Pro and Business include the ordering system.

About Tapli

Tapli is a QR ordering and payments platform for hospitality venues, built and operated by Tapli Oy, a limited company registered in Finland (Business ID / Y-tunnus 3624313-5, VAT FI36243135) with its registered office in Vantaa. The product has been live since 2026 and is used by restaurants, cafés, bars, food trucks, kiosks, pop-up stalls and hotels, with the first venues in the Helsinki capital region.

What we build: a guest scans the QR sticker or coaster on their table, reads the menu in one of 18 languages on their own phone, filters for the allergens and diets that matter to them, orders, and pays by card, MobilePay, Apple Pay or Google Pay — or chooses to pay at the table. The order arrives on the venue's kitchen display with its table number attached. Venues import their existing menu with AI from a website address, a PDF or a photo, label allergens once, and print QR codes mapped to their own floor plan.

How we are funded and what we charge: Tapli is a subscription product, €30 to €95 per month excluding VAT depending on plan, with a 14-day free trial and no credit card required to start. There is no setup fee and no commission on orders. We do not sell guest data and we do not take a cut of a venue's revenue.

How money and data are handled:

Card payments run through Stripe Connect as direct charges on each venue's own Stripe account, so order money settles to the venue, not to Tapli. Stripe's processing fees apply and are set by Stripe.
Personal data is processed inside the EU. For guest orders the venue is the data controller and Tapli is its processor; Tapli is the controller for venue account data. See the privacy policy for the detail and for how to exercise GDPR rights.
Allergen labelling follows EU Regulation 1169/2011 (the Food Information to Consumers regulation): all 14 declarable allergens can be set per item. The venue remains responsible for the accuracy of what it publishes — Tapli provides the fields, the filters and an AI first pass that a person reviews.
Menu translation uses DeepL; product analytics use PostHog, hosted in the EU.

What Tapli is not: it is not a delivery marketplace, it does not list venues to the public or send them customers, and it is not a full point-of-sale or table-management system, though it can print to and sit alongside one. It is also not a developer platform — there is no public API, SDK or MCP server, and the /api/* routes on this domain are internal to the product.

Who to talk to: email [email protected] for sales, support, multi-location and hotel group pricing, press or partnerships, in English or Finnish. Pro and Business plans include phone support by scheduled callback. Security reports go to the contact in /.well-known/security.txt.

Tapli Oy — Business ID (Y-tunnus) 3624313-5.

Väinö Tannerin Tie 11B 23, 01510 Vantaa, Finland.

Email: [email protected]